Family Protection Guide

    Protecting Your Parents & Family From Scams

    If you're worried about a parent or older relative being targeted by scammers, you're not alone. Here's how to help protect them without damaging your relationship.

    Educational service. We do not recover funds. No legal/financial advice.

    Why Older Adults Are Targeted

    Scammers specifically target older adults because they often have retirement savings, are more trusting of authority figures, may be less familiar with digital red flags, and are sometimes isolated. Understanding this helps you protect them without making them feel judged.

    • •Financial stability: Retirement savings and home equity make attractive targets
    • •Trusting nature: Grew up in a time when people were more trustworthy
    • •Digital unfamiliarity: May not recognize phishing emails or fake websites
    • •Social isolation: Loneliness makes romance and friendship scams more effective

    Warning Signs Someone May Be Getting Scammed

    • ⚠️Increased secrecy about finances or online activity
    • ⚠️Unexplained large withdrawals or wire transfers
    • ⚠️Receiving frequent calls from unknown numbers
    • ⚠️Talking about a new 'friend' they've never met in person
    • ⚠️Sudden interest in gift cards or cryptocurrency
    • ⚠️Becoming defensive when you ask about their finances
    • ⚠️Receiving unexpected packages or gifts
    • ⚠️Changes in mood—excitement followed by anxiety

    How to Have the Conversation

    The key is approaching with empathy, not judgment. Scam victims often feel embarrassed, and a harsh reaction will make them less likely to tell you next time.

    Tips for a Supportive Conversation

    1. 1Start with empathy: 'Scammers are very sophisticated—even experts get fooled.'
    2. 2Share stories from the news rather than lecturing directly.
    3. 3Focus on specific tactics to watch for, not their judgment.
    4. 4Practice saying 'I'll call you back' to any unexpected request.
    5. 5Make it easy for them to come to you with questions—no shame, no blame.

    Setting Up Protections

    Set Up Call Blocking

    Help them install call-blocking apps and register with the Do Not Call Registry to reduce scam calls.

    Enable Account Alerts

    Set up text or email alerts for large transactions on their bank accounts and credit cards.

    Create a Verification System

    Agree on a family code word to verify identity, and establish that they should always call back on a known number.

    Keep Communication Open

    Regular check-ins without judgment make it easier for them to ask questions before acting on suspicious requests.

    If They've Already Been Scammed

    1. 1
      Don't blame them. Scammers are professionals—shame only makes things worse and may prevent them from telling you in the future.
    2. 2
      Help them secure accounts. Change passwords, enable two-factor authentication, and check for unauthorized access.
    3. 3
      Contact their bank. Report the fraud immediately—some transactions may be recoverable if reported quickly.
    4. 4
      Report to authorities. File reports with the FTC, local police, and relevant agencies to help prevent others from being victimized.
    Remember: GuardLine provides educational guidance only. We do not recover funds or provide legal or financial advice. If significant money has been lost, consult with appropriate professionals and report to law enforcement.